Pintos — Terms of Use & End User Licence Agreement

1. About the App

Pintos is a smart grocery and recipe companion. Its features include, among others:

• Creating, organising, and sharing grocery lists, including collaborative lists shared with other Users;
• Creating, importing, and managing recipes — including importing recipes from photographs, from web pages, and via automated (AI) generation;
• Meal planning and the automatic generation of grocery lists from recipes;
• A conversational AI assistant (the "Magic Assistant") that can answer questions, suggest recipes, and help build lists;
• Identifying nearby supermarkets and optimising store-aisle layouts using your device location;
• An in-app web browser for finding recipes on the open internet;
• Optional paid subscriptions that unlock additional features and higher usage allowances.

The App is available on Apple iOS (via the Apple App Store) and Android (via Google Play). We may add, change, or remove features at any time in accordance with Section 16.

2. Eligibility and Age Requirement

You must be at least 18 years old to create an account or use the App.

The App includes an in-app web browser that provides unrestricted access to the open internet, which may surface content not controlled or moderated by us. Because of this and the nature of the services, the App is intended for adults only. By using the App you represent and warrant that you are 18 or older and have the legal capacity to enter into these Terms. If you are using the App on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

3. Accounts and Authentication

3.1 Creating an account

You can use the App with an anonymous session, or create an account using:

• an email address and password;
• Sign in with Google; or
• Sign in with Apple.

If you start as an anonymous user and later sign up, we may migrate the data associated with your anonymous session into your new account.

3.2 Your responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to keep it up to date. Notify us promptly at support@pintos.app if you suspect any unauthorised use of your account.

3.3 Account deletion

You can delete your account at any time from within the App (Settings → delete account). Deleting your account permanently removes your associated data from our systems, subject to limited retention required by law, by our payment providers, or for legitimate record-keeping. Some information may persist in backups for a limited period and in anonymised or aggregated form. See our Privacy Policy for details.

4. Marketing Communications and Mailing List

4.1 How marketing emails work at sign-up

If a contactable email address is associated with your account, we may send you marketing and promotional emails about Pintos — including product news, tips, new features, and offers — through our email provider, Loops. How you are enrolled depends on how you sign up:

• Email sign-up: you are shown a clearly labelled checkbox to receive product emails. The checkbox is unticked by default — you are only added to the marketing list if you actively tick it (your affirmative consent).
• Sign in with Google or Apple: the sign-in screen displays a clear notice that, by continuing, you agree to these Terms and the Privacy Policy and may receive product emails, which you can switch off at any time (in Settings or via the unsubscribe link). We treat continuing as a soft opt-in on this basis.

Anonymous users, and users for whom we hold no email address, are not added to the marketing list.

4.2 Your right to opt out

You can stop marketing emails at any time, free of charge, by:

• toggling "Product emails" off in the app's Settings;
• clicking the "unsubscribe" link in the footer of any marketing email; or
• contacting us at support@pintos.app.

We honour opt-outs across all sign-in methods. Opting out of marketing will not affect your ability to use the App.

4.3 Service (transactional) messages

Regardless of your marketing preferences, we may still send you non-marketing service messages that are necessary to operate your account — for example, security and password notifications, purchase receipts and subscription notices, important changes to the App or these Terms, and responses to your support requests. These are not marketing and you cannot opt out of them while you hold an account.

4.4 How we handle your data

Our collection and use of your personal data, including your email address and the role of Loops as a processor, is described in our Privacy Policy. You have rights over your personal data under the EU General Data Protection Regulation (GDPR) and Irish data-protection law, including the right to object to direct marketing.

5. Subscriptions, In-App Purchases and Billing

5.1 Free and paid tiers

The App offers a free tier and one or more paid subscription tiers (including "Pro") that unlock additional features and higher usage allowances. Certain AI-powered features are subject to usage allowances (sometimes shown in-app as "beans") that reset on a periodic basis depending on your plan.

5.2 Purchases are made through the app stores

All paid subscriptions and in-app purchases are sold and processed by the Apple App Store or Google Play, not directly by us, and are managed on our behalf via RevenueCat. Your purchase is also subject to the terms and policies of the relevant app store. We do not receive or store your full payment card details.

5.3 Auto-renewal

Subscriptions are auto-renewable. Unless you cancel at least 24 hours before the end of the current period, your subscription will automatically renew, and your app-store account will be charged the then-current price for the next period. Your chosen plan, price, and renewal date are shown at the point of purchase.

5.4 Managing and cancelling

You can manage, upgrade, downgrade, or cancel your subscription at any time through your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period; you retain paid access until then.

5.5 Refunds

Refunds are handled by the app stores in accordance with their policies. We generally cannot grant refunds directly. Nothing in this section limits any non-waivable refund or withdrawal rights you may have as a consumer under Irish or EU law.

5.6 Price and plan changes

We may change subscription prices, allowances, and plan features. Where required, we will give you advance notice and an opportunity to cancel before a price change takes effect. Changes do not apply retroactively to a period you have already paid for.

6. Licence Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use one copy of the App on a device that you own or control, for your personal, non-commercial use. This licence is governed by these Terms and, for App Store downloads, by the Apple-specific terms in Section 15.

We (and our licensors) retain all right, title, and interest in and to the App. No rights are granted to you other than as expressly set out in these Terms.

7. Acceptable Use

You agree not to:

• use the App for any unlawful, harmful, fraudulent, or infringing purpose;
• upload, store, share, or generate content that is unlawful, defamatory, obscene, hateful, infringing, or that violates the rights of others;
• abuse, overload, or attempt to circumvent the App's usage allowances, rate limits, app-attestation, or other security or anti-abuse measures;
• access or use the App's backend, APIs, or AI features other than through the App's normal interface, including by scripting or automated bulk requests;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent this restriction is prohibited by law;
• copy, modify, distribute, sell, rent, or create derivative works of the App;
• use the App to build or train a competing product or machine-learning model;
• attempt to gain unauthorised access to other Users' accounts, lists, or data; or
• use the in-app web browser to access, download, or distribute unlawful material.

We may investigate and take appropriate action, including suspending or terminating your access, for any breach of this section.

8. Your Content

8.1 Ownership

You retain ownership of the content you create or upload in the App — including your grocery lists, recipes, notes, photographs, and messages to the Magic Assistant ("Your Content").

8.2 Licence to us

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit, and display Your Content solely to operate, provide, secure, and improve the App for you — including transmitting it to the third-party processors described in Section 11 (for example, sending recipe photos or assistant messages to our AI provider so the feature can function).

8.3 Shared and public content

Some features let you share content with others — for example, inviting people to a shared list, or creating a shareable recipe link. When you share content, you are responsible for what you share and with whom, and you grant recipients the access necessary to use that feature. A recipe you choose to share via a link may be readable by anyone who has the link. Do not include sensitive personal information in shared content.

8.4 Responsibility

You represent that you have the rights necessary to upload and share Your Content and that it does not infringe any third party's rights or violate any law.

9. AI-Generated Content and No Professional Advice

The App uses automated and artificial-intelligence systems (including third-party large language and image models) to generate recipes, suggestions, images, nutritional/macro estimates, and assistant responses ("AI Output").

AI Output may be inaccurate, incomplete, or unsuitable. In particular:

• Nutritional values, calorie counts, macros, and dietary or allergen labels are automated estimates, are not guaranteed to be accurate, and must not be relied upon for medical, dietary, allergy, or health decisions.
• The App does not provide medical, nutritional, or professional advice.
• Always verify ingredients and allergen information independently, especially if you or anyone you are cooking for has a food allergy, intolerance, or medical condition.

You use AI Output at your own risk and are responsible for reviewing it before relying on it.

No responsibility for AI-generated metrics

To the fullest extent permitted by law, we accept no responsibility or liability for any metrics, figures, or data generated by the App's automated or AI features — including, without limitation, nutritional information, calorie counts, macronutrient values, serving sizes, portion or quantity estimates, cooking and preparation times, difficulty ratings, dietary classifications, and allergen labels produced for recipes that are generated, imported, or analysed by the App. All such metrics are automated estimates generated by third-party AI systems, are provided for general informational and convenience purposes only, and may be inaccurate, incomplete, or unsuitable for your circumstances. They are not verified by a nutritionist, dietitian, or other professional, and must not be relied upon for medical, dietary, health, allergy, or safety decisions. You are solely responsible for independently verifying any such metric before relying on it, and we disclaim all liability for any loss, harm, or adverse outcome arising from your reliance on AI-generated metrics. Nothing in this section limits any liability that cannot be excluded under applicable law (see Section 14.3).

10. In-App Web Browser

The App includes a web browser that lets you visit third-party websites to find recipes. Those websites are operated by third parties, are not controlled or endorsed by us, and are governed by their own terms and privacy policies. We are not responsible for the availability, content, accuracy, or practices of any third-party site. Access is unrestricted, which is one reason the App is limited to users aged 18 and over.

11. Third-Party Services

The App relies on third-party services to function, including (without limitation): Google Firebase (authentication, database, storage, functions), Apple and Google (sign-in, app distribution, and payments), RevenueCat (subscription management), Google Gemini (AI features), Google Places (nearby supermarkets), Loops (email), and PostHog and Sentry (analytics and error monitoring). Your use of the App may be subject to these providers' terms, and their processing of personal data is described in our Privacy Policy. We are not responsible for third-party services we do not control.

12. Location Services

If you enable location permissions, the App uses your device location to identify nearby supermarkets and improve store-related features. You can disable location access at any time in your device settings; some features may not work without it. See our Privacy Policy for how location data is handled.

13. Privacy

Your privacy matters. Our Privacy Policy explains what personal data we collect, how and why we use it, who we share it with, and your rights. By using the App you acknowledge that we will process personal data as described there.

14. Disclaimers and Limitation of Liability

14.1 "As is"

To the fullest extent permitted by law, the App and all content (including AI Output) are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, or that any content or estimate is accurate.

14.2 Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, accidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the App. Our total aggregate liability arising out of or relating to these Terms or the App will not exceed the greater of (a) the amount you paid us (or via the app stores for the App) in the 12 months before the event giving rise to the liability, or (b) €50.

14.3 Consumer rights preserved

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, for fraud, or for any rights you have as a consumer under mandatory Irish or EU law that cannot be excluded or limited. If you are a consumer, you benefit from all protections of the law of Ireland and the EU.

15. Apple App Store — Additional Terms

These terms apply only where you obtained the App through the Apple App Store. You acknowledge and agree that:

1. These Terms are concluded between you and the Provider only, and not with Apple. Apple is not responsible for the App or its content.
2. The licence granted in Section 6 is limited to use on Apple-branded devices you own or control, as permitted by the Apple Media Services Terms and Conditions.
3. Apple has no obligation to provide maintenance or support for the App. Any support requests should be directed to us at support@pintos.app.
4. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the App. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); Apple has no other warranty obligation.
5. Apple is not responsible for addressing any claims relating to the App, including product-liability, legal-or-regulatory-compliance, and consumer-protection claims.
6. Apple is not responsible for any third-party claim that the App or your use of it infringes intellectual-property rights; we are solely responsible for such claims as set out in these Terms.
7. You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist-supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.
8. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

16. Changes to the App and to These Terms

We may modify, suspend, or discontinue all or part of the App at any time. We may also update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, in-app or by email). Changes take effect on the stated effective date. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the App and may delete your account.

17. Suspension and Termination

We may suspend or terminate your access to the App, with or without notice, if you breach these Terms, if required by law, or to protect the App, other users, or our systems. You may stop using the App and delete your account at any time. Sections that by their nature should survive termination (including Sections 6 ownership provisions, 8.4, 9, 11, 14, 15, and 18) will survive.

18. General

• Governing law. These Terms are governed by the laws of Ireland.
• Jurisdiction. The courts of Ireland have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the App, except that, if you are a consumer, you may also be entitled to bring proceedings in, and benefit from the mandatory laws of, your country of residence in the EU.
• Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the App.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Waiver. Our failure to enforce any right is not a waiver of that right.

19. Contact

• Provider: Barry Gallagher (sole trader), Ireland
• Email: support@pintos.app