How can we help?

Have a question, feedback, or running into an issue? Drop us a message below and our friendly team will get back to you shortly.

Frequently Asked Questions

How do I cancel my Pintos Pro subscription?

You can manage or cancel your subscription directly from your phone's settings. Go to Settings > Apple ID > Subscriptions on iOS, or Play Store > Payments & subscriptions on Android.

How does the AI Magic Assistant work?

Our AI utilizes advanced LLM models to parse your prompts (e.g. "I have chicken and rice, what can I make?") into fully fleshed-out recipes and automatically adds the required ingredients to your smart shopping lists.

Can I share my shopping lists with my partner?

Yes! You can invite anyone to your shopping lists. Changes are synced in real-time so if they check off the milk, you will instantly see it on your end.

How do community-sorted aisles work?

When you shop and check off items, Pintos learns the general layout of the supermarket. As more users shop at that location, the sorting becomes highly accurate, allowing you to breeze through the store.

How do I delete my account and data?

You can request account deletion by emailing our support team. View our full Data Deletion Policy for step-by-step instructions.

Still need help?

support@pintos.app